Privacy Policy
Last updated:
Food Mood ("we", "us", or "our") operates the website foodmoodgurgaon.in. This Privacy Policy explains what information we collect when you visit our website, how we use it, and your rights regarding that information. By using our website you agree to the practices described below.
We are committed to protecting your privacy in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (India), as well as applicable principles of the General Data Protection Regulation (GDPR) for visitors from the European Economic Area.
1. Information We Collect
We collect information in the following ways:
a) Information you provide directly
- Contact form: When you submit our contact form, we collect your name, email address, phone number (if provided), and the message you send. This information is used solely to respond to your enquiry.
b) Information collected automatically
- Usage data: We use Google Analytics 4 (GA4) to collect anonymised information about how visitors use our website — including pages visited, time spent, device type, browser, and approximate geographic location (city/country level). This data is collected only after you accept our cookie consent banner.
- Advertising data: We use Google AdSense to display advertisements. Google may use cookies to serve ads based on your prior visits to our website or other websites. This data is collected only after you accept our cookie consent banner.
- Log data: Our hosting servers automatically record standard log data such as your IP address, browser type, referring URL, and the date/time of your request. This data is used for security and operational purposes and is not linked to your identity.
2. Cookies
We use cookies and similar tracking technologies. A cookie is a small text file stored on your device. We use the following categories of cookies:
| Category | Purpose | Consent required? |
|---|---|---|
| Strictly necessary | Stores your cookie consent preference | No |
| Analytics | Google Analytics 4 — measures site usage | Yes |
| Advertising | Google AdSense — serves relevant ads | Yes |
You can withdraw your consent at any time by clearing your browser cookies and revisiting our site, at which point the consent banner will reappear. You can also manage or disable cookies through your browser settings; however, doing so may affect the functionality of the website.
To opt out of Google's personalised advertising, visit adssettings.google.com.
3. How We Use Your Information
- To respond to enquiries submitted through our contact form
- To understand how visitors use our website and improve its content and performance
- To display relevant advertisements via Google AdSense
- To maintain the security and integrity of our website
- To comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Legal Basis for Processing (GDPR)
For visitors from the EEA, we process your data on the following legal bases:
- Consent — for analytics and advertising cookies (Article 6(1)(a) GDPR)
- Legitimate interests — for server log data used for security purposes (Article 6(1)(f) GDPR)
- Contract performance — to respond to your contact form enquiries (Article 6(1)(b) GDPR)
5. Third-Party Services
We use the following third-party services that may process your data:
- Google Analytics 4 — analytics platform by Google LLC. Data may be transferred to and stored on servers in the United States. Google is certified under the EU–US Data Privacy Framework. Google Privacy Policy
- Google AdSense — advertising platform by Google LLC. Google may use cookies to personalise ads. Google Ads Policy
- GoDaddy Airo — our website hosting and inbox platform. Contact form submissions are processed and stored by GoDaddy. GoDaddy Privacy Policy
6. Data Retention
- Contact form data — retained for as long as necessary to respond to your enquiry and for a reasonable period thereafter for record-keeping, typically up to 12 months.
- Analytics data — retained by Google Analytics for 14 months (our configured retention period).
- Server logs — retained for up to 30 days for security purposes.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your personal data ("right to be forgotten")
- Restriction — request that we limit how we use your data
- Objection — object to processing based on legitimate interests
- Data portability — receive your data in a structured, machine-readable format
- Withdraw consent — withdraw consent for analytics/advertising cookies at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us at the details in Section 10 below. We will respond within 30 days.
8. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
9. Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have a complaint, please contact us:
Food Mood
Anjali Tower, Shop No-5, Numberdar Market
Sikanderpur, Gurugram, Haryana 122002
Near Metro Pillar No-60
Phone: +91 87440 30341
If you are in the EEA and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.